Thank you for being part of the CWCP Program. It is hard to believe this is our 24th year.  We are excited about our curriculum for 2023.


2023 CWCP Manual updates.

Teri Zarrillo                          PEO’s/Staffing and implications on statutory employer

Nate Levy                            Ingress/Egress and Scheduled Break defense

Tom Sansalone                 Light duty restrictions and psych injuries

Eric Proser                          Newly discovered evidence, Rycroft, and Causation

Steve Heinen                     Risk Management Considerations

Dean Dellinger                   Employment Law

Matt Walker                       Update on Case Law

2024 is our 25th Anniversary!

Welcome to 2024!

Time flies when you are having fun! It is hard to believe the CWCP turns 25 this year. And we couldn’t do it without your participation. We are celebrating with a recert class at Hotel Avalon on May 7th. Space is limited to 200 so be sure and register early. Thanks again for your participation in the CWCP Program. If you cannot secure a space in the May 7th class, the on-line option has plenty of great information. Here is our 2024 CWCP Recert on-line coursework:


2024 CWCP Recert Outline


Work Comp and Risk Management Training

Topic Time(min.)
1. 2022 Workers Comp Benchmark Study 30
2. Workers Comp Ted Talk 30
3. Review the CWCP Manual 90
4. Return To work Program Guide 60
5. Work Comp Insights 60
6. Connectivity in Workers’ Compensation 30
7. HR Toolkit – ADA Accommodation 45
8. Addressing Opioids in the Workplace Toolkit 45
9. Business Writing Essentials 30
10. The Basics of Managing Stress 30
11. 5-Day Challenge to Improve Your Mental Health 30
12. Do You Have These Four Essential Customer Service Skills? 30
13. Setting Goals That Actually Work 30
14. Guide to Negotiation and Persuasion 30
15. Harnessing Emotions in the Workplace 60
16. Feeling Unmotivated at Work? Common Causes and Tips to > Motivation 30


We look forward to an awesome 2024. Together we are making a difference in Georgia’s Workers Compensation System.


Steve Heinen

President, Risk Management Inc.




2023 Marks the 24th year of the CWCP Program!

Welcome to 2023!

If you are new to the CWCP Program and are considering joining us, you are in very good company.  Over 200 organizations and 600 individuals participate in the Program each year and we’d love to add you to the “Family’.  Course Registration is now open and information on each Course is available to you on our Home Page, as well as helpful tidbits found under our frequently asked questions (FAQ) tab.  You may also contact us directly should you have need any additional information.  It would be our pleasure to help you!

We feel very optimistic about 2023 and are excited about this year’s curriculum!  As is our practice, we’ve assembled the best in class in Georgia’s Workers’ Comp community for you and they’ve provided very strong content designed to equip you with everything you need to be a best practice work comp adjuster.




2022 Our 23rd Year!

We just completed our 22nd year administering the CWCP program and will be posting our 2022 curriculum very soon.  We’re excited about this year’s Courses and know you will be as well!

Presenter                            Topic                                                                                  

The CWCP Tradition

CWCP Certification Program –  20th Year Anniversary

Wow, 20 years!  How time flies!  When we kicked off our “Pilot” Class in 1999 we got rave reviews, followed by a simple challenge; keep the momentum going.  We accepted the challenge and now, 20 years later, the CWCP Program has surpassed all expectations.   To all the many participants who have supported us over the years, we Thank You!  To all the many participants who will join us in 2019, we Welcome You to the CWCP Tradition.

Because we’ve never rested on our laurels, 2019 will not be an exception.  We are very excited about this year’s curriculum and content, as well as some new activities planned this year.  Don’t delay in registering for your 2019 CWCP Course.  Let’s get this 20th Anniversary party started!

With a grateful heart,

Steve Heinen, AAI, CWCP
Founder- CWCP Program